Casino Universe

Casino Universe is an N1 Interactive online casino popular in several European countries but offering its services worldwide. However, it still has many geographical restrictions and focuses mainly on countries like Germany, Finland, Canada, New Zealand, Mexico, and Brazil. It was founded in 2020 and has used a Malta Gaming Authority license ever since.

The platform has over 3,000 games from around 30 providers, but the ones you get depend on your country, as there are a couple of restrictions. Some of the more famous names that have provided titles for the casino include Betsoft, Evolution, ELK Studios, iSoftBet, NetEnt, Yggdrasil, and NetEnt. The games are predominantly slots, but you also get a good selection of jackpots, table games, and live casino releases.

Casino Universe has few promotions, but there’s still a hefty welcome bonus, a weekly cashback offer, and a VIP program with six levels and rewards for each.

Hits:

• Modern and sleek design
• 3,000 games
• Great selection of live dealer titles
• Several leading game providers
• Lots of jackpots
• Instant cashouts on most methods
• Mobile-friendly design without bugs
• Several language options

Misses:

• Lack of RNG table games
• Various jurisdiction-specific restrictions
• Live chat unavailability on weekends

How to Create an Account and Start Playing at Casino Universe

Creating an account on Casino Universe is similar to most other online casinos, meaning it’s quick and easy. Here’s what you need to do:

1. Visit the official site of the casino and click the Sign Up button. 
2. Provide your email, desired password, and country of residence, and select the currency you’ll use. 
3. Input your details, including your name, address, and phone number. 
4. Complete the registration by verifying your email. 
5. Head over to the Deposit section and pick a method.
6. Input the required details, deposit amount, and the welcome bonus code BONUS100.
7. Complete the transaction. The money and bonus funds should reach you instantly.
8. Visit the game section, pick a title, and start playing.

At some point, before making your first withdrawal, you’ll need to complete verification checks. The casino requires verifying your identity, address, and payment method. You also have the option to verify your phone number.

Game Selection and Software

The game library includes over 3,000 games, primarily slots. However, Casino Universe has provided many jackpots, live dealer games, and a couple of table games.

The releases come from a wide range of providers, including famous names like:

• Betsoft
• Play’n GO
• Quickspin
• Reflex Games
• Yggdrasil
• Nolimit City
• Microgaming
• Red Tiger Gaming
• Playtech
• Pragmatic Play
• EGT
• NetEnt

Unfortunately, there are plenty of country restrictions. Certain nations cannot access games from specific providers. For example, Canadians cannot play NetEnt or NextGen games, while Australians are barred from using Amatic games. All of these restrictions are outlined in the T&Cs.

You’ll also see which providers are available, as the library lets you categorize releases based on their developers.

Slots and Jackpots

The massive slot section offers various games of different genres, themes, and bonus features. There is no convenient way of filtering out certain types, except for Book of Universe games, but you can still use the provider filter or the search bar to find specific titles.

Out of the many slot games on offer, you should try:

• Space Gem
• Starburst
• Lucky Dama Muerta
• Lucky Jack Tut’s Treasures
• Fruit Million
• Big Bass Bonanza
• Fruits Go Bananas
• Jack Hammer
• Twin Spin
• Guns N’ Roses

The jackpot section features several hundred releases, including the famous Divine Fortune, Richie in Vegas, Dr Fortuno, 100 Burning Hot, Jackpot Express, Mega Gems, and others. 

Table Games

Casino Universe table games have their own section, but their number could be higher as there are only around 40 releases. Most of the games are blackjack, roulette, and baccarat, while there are only two poker titles.

Thankfully, roulette comes in all variants, while blackjack games include exciting titles like Blackjack Multihand, Blackjack Bonus, Super 7 Blackjack, and 3D Blackjack.

Releases come from several providers, including EGT, Betsoft, Red Tiger Gaming, and Pragmatic Play.

Live Casino

Casino Universe’s live dealer area has separate sections for roulette, blackjack, baccarat, poker, and game shows. However, you’ll still find other card and table games like Craps and Dragon Tiger.

Releases come only from Evolution and Pragmatic Play Live, but as most live casino fans know, these two are among the most popular live dealer providers on the planet.

The game show section offers titles like Deal or No Deal, Mega Ball, Mega Wheel, Crazy Time, Dream Catcher, and Football Studio.

Mobile Play

Casino Universe is a highly mobile-friendly gambling platform. It works more than well on Android or iOS devices, and you won’t encounter significant bugs or lags. The mobile site design is very similar to the desktop version, with well-thought-of changes fitting for the smaller screen.

There is no downloadable dedicated app for either operating system, but you can access and use the site from any modern browser. 

Bonuses and Promotions

Casino Universe is not big on promotions, but it does have enough for many players’ needs. This includes a welcome bonus, reload cashback offer, and a loyalty scheme.

Welcome Bonus

The welcome bonus is offered to every newly registered player who transfers at least $10 on their first deposit using the code BONUS100. You’ll receive a 100% up to $1,000 bonus. In other words, you can deposit up to $1,000 to receive the same amount for free.

The bonus is subject to a neat 25x wagering requirement for the deposit and bonus amounts. Unfortunately, there’s a short time limit for completing these requirements — 48 hours.

Only slots and scratch cards contribute fully toward the wagering conditions, while all other games contribute nothing. This includes all card games, live dealer games, and even Megaways slots, which is uncommon. You’ll find a couple of exceptions to all of this, so checking the bonus terms is crucial.

Weekly Cashback Offer

The weekly offer is a 20% cashback applied automatically only to slot losses. It’s set to 10% until you reach level 6 in the VIP program.

The good news is that this bonus has no wagering requirements, while the minimum betting amount is $5. Even though it’s applied automatically, you must claim it within 24 hours every week.

VIP Program

The VIP program is open to everyone, and you get one point for every $50 wagered. To reach the first level and enter the program, you need 3,000 points. With every level you reach, you’ll get a different bonus and perks like faster withdrawals, a special birthday bonus, and a VIP manager. Here’s an overview of the levels:

1. Comet (3,000 – 6,000 points): 200 free spins in the Book of Dead slot
2. Pluto (6,001 – 8,000 points): 100% up to $500
3. Neptune (8,001 – 10,000 points): 500 free spins in the Twin Spin slot
4. Venus (10,001 – 12,000 points): 100% up to $1,000
5. Mercury (12,001 – 16,000 points): 1,000 free spins in the Starburst slot
6. Sun (16,001 – 20,000 points): 20% weekly cashback

Deposits and Withdrawals

The payment system is robust, offering many deposit and withdrawal methods. However, the ones you get depend on your country. Here’s a quick overview:

• Visa, Mastercard, and Maestro credit cards
• Bank transfer
• Neteller
• Skrill
• ecoPayz
• Neosurf
• Rapid by Skrill
• Sofort
• MiFinity
• Interac
• iDebit
• Trustly
• GiroPay
• Instadebit
• Yandex
• Qiwi

You get instant deposits on all options except for Sofort transactions which take 1–3 days. Withdrawals are also instantaneous, except for credit card cashouts which take 1–3 days, and bank transfers, which typically take 3–7 days.

There are no fees, and the minimum withdrawal is usually $50, dependent on the option. Maximums also rely on the payment method, but there is a $10,000 weekly and $30,000 monthly maximum, much higher than in most other online casinos. Moreover, exceptions can be made for VIP players, but this is on a case-by-case basis.

Accepted currencies include EUR, USD, CAD, PLN, NZD, JPY, INR, and ZAR. You can use all of them but must have one main currency. 

Customer Support and Security

Customer support is ok, but it could be better. The major downside is that live chat works only Monday to Friday, while email support is 24/7. You can send all questions to support-en@casinouniverse.com.

Casino Universe offers excellent security measures, though. Besides SSL encryption and a robust payment system, you are required to set a hard-to-breach password.

You should also use 2 Factor Authentication, which you can set up in your Profile. You get to use Google Authenticator or some other 2FA tool. Setting this up as soon as you register is advisable to protect your account, data, and funds completely.

In the Security area of your Profile, you can check the Session History to see if anyone else has logged into your account.

It’s worth mentioning that the casino is excellent when it comes to responsible gambling. It has many tools, including deposit limits, loss limits, wager limits, session limits, reality check notifications, cooling-off periods, and self-exclusion.

Bottom Line

Casino Universe is a decent gambling platform. It offers a massive game library with many slots, jackpots, and live dealer games. There aren’t enough categorization mechanics, and we’d like to see more table games.

The promotions section is ok, albeit limited, as it only includes a welcome bonus, weekly cashback, and a VIP program. However, the wagering requirements on the welcome offer are pretty good, and the bonus size will appeal to most.

You’ll benefit from a robust payment system, a decent customer support system, and excellent security.

The only significant downsides are the many country restrictions regarding who can join and play games from specific providers as well as which payment options they can use. It’s essential to check these for your country before joining.

• Casino name: Casino Universe

• Active from: 2020

• Number of games: 3,000+

• Payout speed: Instant, 1–3 days for credit cards, 3–7 days for bank transfer

Welcome bonus: 100% up to $1,000