Mountberg BV Casinos – Complaints, Reviews and Gaming Details

Mountberg B.V. Limited Casinos have built a reputable name in the online casino industry with various brands under its belt. They have continued to investment in their gaming platforms, leading to a rise in players favouring their brands over other online casino operators. Accordingly, the number of players has increased significantly, and will continue to do so, as they continue to invest in better gaming technology.

Mountberg B.V. Casinos

100% up to €200 + 50 Free Spins
Welcome Bonus
100% up to €500 + 100 Free Spins
Welcome Bonus
100% up to €250 + 200 Free Spins
Welcome Bonus
100% up to $500 + 20 Free Spins
1st Deposit Bonus
100% up to €1,000
1st Deposit Bonus
100% up to $500 + 25 Free Spins
1st Deposit Bonus
100% up to $1,000 + 20 Free Spins
1st Deposit Bonus
100% up to €100 + 50 Free Spins
1st Deposit Bonus
100% up to €200 + 70 Free Spins
Welcome Bonus
100% up to $1,000 + 50 Free Spins ($0.2/spin)
1st Deposit Bonus
Welcome Bonus

If you’re looking for an exceptional online casino experience, look no further than Mountberg Casino. With a wide selection of high-quality games from leading software providers, players are guaranteed hours of thrilling entertainment. Mountberg Casino boasts a user-friendly interface, making it easy to navigate and explore the vast array of gaming options. The casino also prioritizes security and fairness, ensuring that players can enjoy their favorite games with peace of mind. Additionally, Mountberg Casino offers attractive bonuses and promotions, rewarding players for their loyalty. Whether you’re a seasoned player or new to online casinos, Mountberg Casino provides an immersive and enjoyable gaming environment that will keep you coming back for more.

The list of Online Casinos of Mountberg include:

Speedy Slot

Newest MountBerg Casino

Mountberg BV Casinos - Complaints, Reviews and Gaming Details 1

Speedy Slot is the newest addition to the Mountberg family of online casinos. It is refreshingly clean, exciting with excellent rewards and bonuses. Launching with a Welcome Bonus of 100% up to €200 + 50 Free Spins, layered with a Wednesday bonus reload of up to €500 PLUS weekly cashbacks and free spins, SpeedySlots won’t leave you disappointed. Your chances of winning, in their promotional launch, is literally their loss.

Oh, and I forgot to add, their Live Casino has an accumulative prize pool of over €30,000,000! Just like slots, whereby progressive linked slot games can land you a huge jackpot if you win, the Live Casino at Speedy Slot acts in the same way. There is no other online casino that has a Live Casino prize pool this large.

Live Casino Games

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Speaking of Speedy Slot’s Live Casino gaming, you will find that they have everything. They’ve got all the traditional table games of Roulette, Bacarrat and Blackjack, but also their own version of Speedy Live Casino games, such as Speedy Blackjack, Speey Roulette etc. Extending beyond these traditional games, there is also the Indian favorite of Teen Patti and Live hosted games of Monopoly Live, Fan Tan, Craps, Dragon Tiger, Cash or Crash and much more.

At other online casinos, you might find the same variety of live casino games, but I guarantee you, that you won’t be able to find one like SpeedySlot that has the vast number of tables and hosts available. You will also be able to find a seat or an available game. There are literally over hundreds of live dealers, of various ethnic background, speaking your native language to choose from.

Lastly, SpeedySlots has partnered several Live Casino providers. Most online casinos will only partner one, most commonly Evolution Gaming, however SpeedySlots has also partnered Asian Gaming, and Vivo Gaming.

Payment Methods

Speedy Slot has got you covered with payment methods, including PaySafeCard, Neteller, Skrill, CashLib, Interac, Binance, Jeton, Mastercard, VISA, Sepa, CoinsPaid, MiFinity, AstroPay, and many more. Most of these payment methods are instantly deposited to your account without the need to wait. Furthermore, there are no processing free from SpeedySlot’s end.

If you have any questions, you can submit them to or head towards their online chatline. The Customer Support at Speed Slot is second to none. Prompt and professional, Speedy Slot is a testament to the epitomy of what online casino gaming should always be about.

So, if you are wanting to choose a Mountberg Casino, we highly recommend Speedy Slot to try first. They are the newest addition to Mountberg and are wanting to make a huge impression on their launch. Take advantage of the best promotion and rewards that are inclusive of the Welcome Package, cash backs and massive prize pools. Sign up, play and enjoy!

Banzai Slots

The Leading Mountberg Casino

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Banzai Slots is the premier casino of Mountberg that you cannot simply go past. With a Welcome Bonus of 100% up to €250 + 200 Free Spins AND weekly bonuses and rewards to top it up, it simply cannot be surpassed.

There are literally thousands of games, from the traditional table games of blackjack, baccarat, roulette and poker, live casino gaming through to the slots, jackpots and MegaWays and a whole lot more! There are so many to choose from that you can play for free. Yes, that’s right, if you are not ready to play with real money, you can try them out with the “Play for Fun” option. If you like it, and want to play then proceed with creating an account. If you want to try other games for free, there is nothing holding you back from doing so.

Banking methods are expanding quickly to cater for the ever increasing player coverage from around the world. Deposits and Withdrawals are safe and secure with Bank Transfer, Neteller, Skrill, Interac (Canadian Only), Sepa, Flexepin, EcoPayz, AstroPay, Jeton, VISA, MasterCard, bitpace, EzeeWallet, CoinsPaid, Siru Mobile and Mobile Payments. There are also other banking methods that we haven’t mentioned as Stakes is continually adding to their list.

Depositing is very easy. Simply create an account, click on “Deposit” found in the top right hand corner, and choose a payment method. Follow the instructions and funds will be credited which will be credited immediately (exception for Bank Transfer which requires 2 to 3 working days for fund clearance).

However, what stands out for Stakes is their excellent customer support. They are the only online casino that we know of that accepts a screen shot (if your game freezes mid game), which can then be sent to Customer Support to resolve. No other online casino offers anything close to game freeze resolution, let alone requesting screen shots to be sent via a designated portal. The fact that they offer this service, says a lot about how much they care for the players.

In summary, although other Mountberg casinos may offer a marginal larger Welcome Bonus upper limit, Banzai Slots is undeniably the best. It is trusted, offers quality gaming and above all Customer Support that demonstrates that they go above and beyond to do the right thing by you. Real chances of winning are available at Banzai Slots. You will not be disappointed.

Azur Casino

Popular Mountberg Casino

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Azur Casino is the newest addition to the Mountberg B.V. Casino group! And what a refreshing, enjoyable addition it is!

It’s obvious how modern, up-to-date this casino is, when compared to others in the group. Just one look as you enter the lobby, and you know this is a professionally created, state of the art, online casino. The graphics are crisp. And unlike other casinos that choose gimmicky animation, these pictures are of real people, real performers, real dealers.

The layout out of the lobby, is simple yet effective. As a Player, that’s what I look for the most, rather than the overwhelming clutter of moving banners, winners list and convoluted search functions. In my opinion, simple is best.

You may think that games are limited because the layout is so clean in the lobby. But this cannot be further from the truth. There are literally thousands of games to choose from. And hundreds of iGaming software providers.

Just scan down the side of the homepage, and you will see the various categories of gaming that can be easily expanded to show more and more games. Categories include: Slots, Popular, New, Live Games, Bonus Buy, Jackpots and Table Games. All of the expandable to see a whole raft of impressive titles to choose from. Some of the big name gaming providers include: NetEnt, Red Tiger, Evolution Gaming and Play’n Go.

Promotions are really good! In fact, probably the best out of all the Mountberg casinos. The Welcome Package is very competitive, plus there is 30% cashback (30% or higher is not common), 150 Free Spins and other rewards.

Azur Casino prides itself in processing winnings within 48 hours, or within 24 hours for VIP guests. This is their point of differentiation, which as a new casino is hard to gauge at the moment. Nevertheless as a new casino that is looking to make a name for itself, there is no doubt that Mountberg wants Azur to start off on the right foot.

Whilst Banzai Slots is the premium casino, you will find that Azur Casino is making an excellent statement in challenging for the best casino award for the Mountberg Casino group.


Welcome Bonus

  • 100% up to €1,000 + 20 Free Spins
  • WR: 30 x (D + B)

Second Deposit Bonus

  • 50% up to €500 + 20 Free Spins
  • WR: 30 x (D + B)

Third Deposit Bonus

  • 50% up to €500 + 20 Free Spins
  • WR: 30 x (D + B)

Fourth Deposit Bonus

  • 50% up to €500 + 20 Free Spins
  • WR: 30 x (D + B)

Fifth Deposit Bonus

  • 25% up to €250 + 20 Free Spins
  • WR: 30 x (D + B)

Sixth Deposit Bonus

  • 25% up to €250 + 20 Free Spins
  • WR: 30 x (D + B)

MonteCryptos | CLOSED

MonteCryptos is the flagship online casino brand of Mountberg Casino Limited. They are promoted quite well across various gambling review sites, and offer substantial bonuses. The Welcome bonus is the biggest draw card, and to be fair, this does attract a lot of players. If you are one of the lucky players to be rewarded with the Welcome Bonus and are able to play the games, then MonteCryptos is well worth it.

But by far, the majority of players will not have a good experience. Welcome Bonuses are not credited to the players accounts and the games available are in fact less than what is promoted due to either platform maintenance, or in the case of the Live Casino, tables being constantly full.

Royal Rabbit Casino | CLOSED

UPDATE Mar 22: Royal Rabbit Casino has Ceased

Royal Rabbit is the rebrand of MonteCryptos. Accordingly, behind the scenes there is no difference in variety of games, customer services and quality of gaming. Royal Rabbit isn’t as popular as MonteCryptos, which is probably due to the slightly less enticing Welcome Bonus, but it’s hard to say. Some brands just don’t sit well with players.

Lucky Luke and Jack 21| CLOSED

UPDATE Mar 22: Jacks 21 has Ceased

The last two remaining brands of Mountberg, garner very little (if any) players at all. We speculate that Mountberg created these two brands in a last ditch attempt to test the player market with an opportunistic hit and miss approach. Again, the back bones of these online casinos share the same infrastructure as MonteCryptos, including the same poor customer service/support.

GnG Affiliate Marketing

Mountberg Limited promotes its online casinos through GnG Affiliate Marketing. Equally as poor as the customer service for MonteCryptos, is the lack of forthcoming details from the employees of GnG.

Payments are not paid, with the constant excuse of being delayed due to “significant hurdles”. In addition, player statistics are exaggerated or distorted to give the impression that Mountberg is thriving.

Getting in contact with the right people to resolve any issue that relates to payments is like extracting a tooth. It is PAINFUL.

Finally, when asked to promote their other brands and your response is a negative, they will threaten to delay or withhold processing of your account balance. Not only is this unprofessional, but highly unethical.

Compliance and Breaches

Mountberg BV Limited Casino is based in Nicosia, Cyprus. Cyprus is a popular country for Online Casino operators to establish their Head Office, as it provides protection against potential law suits from international/global law firms.

Their license is purchased from the Curacao Government. Gambling licenses issued by the Curacao Government are symbolic at best. They enable casino operators to declare that they have a gambling license and are regulated as a means of marketing only. In truth, monitoring and regulations imposed by the Curacao Government do not exist.

As a result, you will find that there have been several breaches for GnG managed casinos. One of the breaches included an “accidental” exposure of player personal details that included names, addresses, date of birth and contact details. The hackers were able to extract these details from a database that was not password protected. This breach occurred recently in 2019, leaving many players bewildered by the lack of controls by GnG. Needless to say, players left Montecrypto, Jacks 21, Luck Luke and Royal Rabbit in droves after this event.

Withdrawal Payments

Desperate times lead to desperate measures. In the past, in the heydays of MonteCryptos, players were treated to quality and on time service. Deposits were processed quickly as well as withdrawals. Those times have long past, with what seemly appears to be delay tactics by all of the casino brands. Players whom wish to withdraw their account balance will find it impossible.

The common excuse for not being able to process withdrawals is pointed to their payment processor – iGamingPlatform.

If you turn to the iGamingPlatform website, you will see that they lack any information that supports a reputable, genuine gambling payment platform. In fact, the site is so thin with content, it’s hard to imagine that this company not a front.

The majority of complaints that are raised at the GnG operated casinos – MonteCryptos, Royal Rabbit, Lucky Luke and Jack 21 – due to withdrawals not being processed.

Often the response by “customer support” is that the “new” payment processor (iGamingPlatform), is experiencing technical difficulties and it is unknown as to when payment can be made. Continual follow up with the online Mountberg casinos leads to nowhere, leaving the player out of pocket, frustrated, and time wasted.

Following up with iGamingPlatform is also impossible, because there are no contact details to be found. In any event, if you were to get through a complain, their most likely response would be that Mountberg is at fault.

Delayed withdrawal payments are just one of the complaints that players are experiencing. Other complaints include deposits being lost in transit, platform crashing, and NO gaming available due to “restricted country” status post acceptance of deposit.


Mountberg has a wide range of online casino brands that are managed by various operators. Their best online casinos are Banazi Slots, Azur Casino and SpeedySlots.

If you want to lose money and not even through gambling, then sign up to MonteCryptos, Royal Rabbit Casino, Lucky Luke or Jack 21 (these are operated by GnG which we have found to be the least trustworthy).

To this day, sadly there have been many players being cheated, scammed, without even playing a single game at GnG operated casinos.. Avoid wasting your time at these casinos, it will only lead you down the path of seeking anger management.

If you have a complaint with Mountberg BV Limited, the below details are provided.

Mountberg Limited,
67 Limassol Avenue,
Vision Tower, Floor 2,
Aglantzia, 2121,



Can I trust playing at MonteCryptos, Royal Rabbit Casino, Lucky Luke or Jack 21?

Perhaps in the past you could have, but those days are long gone. Many complaints are being raised by players, specifically to withdrawals and lost deposits. Players should avoid playing at Mountberg Casinos and seek others.

Has Mountberg Casinos breached compliance in the past?

Yes, they have. In 2019, Mountberg Casinos left unprotected and open to the public player personal details. Though this is a significant breach, no fine or penalties were handed down by the Curacao regulator.

MonteCryptos Welcome Bonus is enticing. Should I give it a try?

It’s pointless to attempt to claim the Welcome Bonus when it won’t be awarded in most cases. And even if it were awarded and credited to your account, the quality of gaming is extremely poor and limited.

Is MonteCryptos a scam? I am not allowed to withdrawal from my account?

MonteCryptos is a brand of Mountberg Casinos which is fast deteriorating in quality of service, variety of games and integrity. It is an online casino that many players do not trust. Many reasons are provided to players as to why their withdrawals cannot be processed, the most common being that their payment process is experiencing technical difficulties.

Can I trust GnG Marketing?

Highly unlikely. In our experience, they will delay payment. Or even withhold payment in return for other “benefits”. - Copyright 2018-2023