Casino Lab

Casino Lab is one of the most trusted online casino sites that is available at the moment. Part of the Genesis Global brand, renowned for its integrity and longevity and quality of play. There is plenty to like at the Casino Lab!

Jump to into the Lab and see what is being conjured! Elixirs and potions for enormous fun, combined with a wide selection of different types of games and some nice bonuses. All the ingredients for you to have a great online experience is right here. Slots in all forms of reels, denominations and jackpots, an abundance of table games powered by the best software providers and the inclusion of the ever popular red hot Live Dealers.

When you join the Lab, you are entitled to a generous starter package that has bonuses spread over 4 deposits, and as you play you are in the chance to win in the weekly and monthly promotions. For the Einstein scientists (and there are plenty) there is a VIP laboratory with extra rewards and prizes.

Hits

• Genesis is a highly trusted brand
• Excellent gaming quality
• Nice Starter Package
• > 1,500 games
• Excellent VIP premium package

Misses

• Customer support is slow
• Withdrawals require 24 to 72 hours for credit cards
• Does not accept US Players
• Bitcoin and Altcoins is not an accepted payment method

Operator Information

Owner/operator — Genesis Global Ltd
Languages — English, German, Finnish, Norwegian
Device Compatibility — Android, iOS, iPad, Mac, Windows
Banking Options — debit cards, credit cards, E-Wallet payments, Prepaid Cards, Instant Banking, Fast Bank Transfers and Bank Transfers
Support — Live chat, email.
License — UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority

Getting Started with Casino Lab

When you first land in the Casino Lab, immediately you will be find a theme that is wonderfully inspiring and unique. Using the theme of chemistry, the main characters are the Queen of the Lab – Philomena, her loyal assistant Sebastian (Professor Slot) and her pupil Wesley. They help you mix the perfect recipe for an enjoyable playing experience. Visuals include test tubes and other lab apparatus, i.e. slots, tables, and specialty games, all presented in an indie design.

This design is a breath of fresh air for the online gambling market that was getting a bit stale with many online casinos sharing the same, plain vanilla template.

The layout of the Lab is organized, simply and easy-to-use. You won’t find an enormous number of user features, but enough to easily sign up, deposit, and find your favorite games. The side pull out bar, with two tabs is a neat way of keeping all the essentials together, and it’s not overcrowded either.

To get started:

• Click on the top right for Sign Up
• Fill in your Username, Email Address, Password and Mobile Number
• Populate your personal details
• Wait for you account to be verified and activated

And start making your potions!

Games & Software

With over 1,500 slots to choose from, all the classic table games (and even the obscure) and the newly included Live Casino gaming, you will see that there is something for everyone. In providing the vast selection, Casino Lab has partnered a long list of software providers. Just to name a few, there is NetEnt, Evolution Gaming, iSoftBet, Push Gaming, Yggdrasil, Quickspin, Big Time Gaming and Gamomat. Unfortunately, not all game selections will be available to you, because software providers will limit gaming depending on your country of residence.

Let’s now go through their gaming categories.

Live Casino Games

Front and center on the potions list is Live Casino games. Everybody wants to play Live Casino games, making it on par with the popularity of online slots. Powered by Evolution, leaders of Live Casino gaming, you will not be disappointed.

Choose from Blackjack, Roulette, Baccarat, Craps, Sic Bo, Casino Hold’em, Dragon Tiger, Three Card Poker and Ultimate Texas Hold’em Poker.

Slots and Jackpots

There is a ridiculous number of slot and jackpot titles to choose from. So many, that loading the selection via desktop is a bit slow. But this is a good thing, especially if you are a huge fan of slots.

Choose from Video Slots, Jackpots, Classic Slots, Feature Buy Slots and Megaways.

Table Games

Here you will find an assortment of casino table games using RNG as its logic. The selection is not as wide as other online casinos, but it covers all the favorites.

Choose from Craps, Baccarat, Roulette, Blackjack and Dragon Tiger.

Mobile Apps & Gaming

There is no downloadable app for Casino Lab, but this is by no means a drawback. In fact, gaming providers are steering away from downloadable mobile apps because they simply are not dynamic with the continual change in mobile devices, and therefore require regular maintenance. As a consequence, gaming providers (and web developers in general), are moving towards dynamic gaming through browsers only. So if you’re device can open a browser (Chrome is preferred, but the majority will also work), you will be greeted to the same playing experience, as if it were from a mobile app.

Web designers currently use HTML5 coding which allows for adaptable, clean rendering and fast play. You will be able to play with the same features, but note that some of the icon locations are positioned at the bottom of the screen when compare to the full size desktop version.

Mobile Games

Sadly (and this is common across ALL online casino providers), not all of the games are available on mobile devices. However, this is only a minor blemish since by far the majority can be played. The mobile gaming experience is just as good as desktop, the same quality graphics, smooth transition, and quick play. Play anytime and anywhere you like.

Welcome Bonus & Ongoing Promotions

Hands down, the Welcome Bonus is quite competitive. For new players, you will be entitled to receive a Welcome Bonus consisting of $1,500 and 300 Free Spins. This is an excellent deal, with not many other casinos able to beat such a deal. The others that do, are restricted to specific countries and have a limited gaming selection.

In addition, what we like is the Live Casino bonus –  100% up to $100. Ok, so this doesn’t sound ground breaking, but at least they do offer a bonus for Live Casino. You will find that at other casino sites, the Welcome Bonus is NOT applicable to Live Casino games. Casino Lab is one of the few, that does offer a bonus for Live Casino games.

Other Promotions, Rewards and Benefits

Casino Lab provides an interactive experience with other players. You will see a leaderboard, with usernames and prizes won in their weekly Tournaments. Special events such as Halloween, Valentine and Christmas are regular and keeps the entertainment fresh.

Restricted Countries

USA, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, Greece.

Deposits & Withdrawals

There are various options to make a deposit or withdrawal. All the common and reputable methods are available, including Visa, Mastercard, Skrill, Neteller, Interac, and Bank transfers. Unfortunately, no Bitcoin or other cryptocurrencies are accepted.

Please note: Withdrawal of winnings should be paid to the account from which the deposit was made. Should this differ, Casino Lab will charge a small fee.

Security & Customer Support

In the side pull out bar, you will find a tab titled “Support”, with FAQ, Contact Us, Forgot Password, and Rules underneath.

FAQ –  extremely comprehensive and will cover the majority of question and answer that players will have.

Contact Us – Phone: 00356 27782825 or email support@casinolab.com

Rules – Contains General Terms and Conditions, Privacy policy and Anti-Spam

In addition, after sign up, you will find that there is a Live Chat support function which is actually a Bot driven self service behind the scenes. This understandably infuriates many players, because Live Chat is supposed to be serviced by real people. Casino Lab is not alone with providing a Live Chat function that is bot driven, but this does not excuse the fact that it is misleading.

Review Summary

Casino Lab is a great online casino for both the new starter or a player looking for something refreshing. The design and layout is unique and authentic, but more importantly is that the gaming selection is wide and bonuses are exceptionally good. On top of this, Casino Labs is part of the Genesis Global group of casinos, and can be trusted.

There are some minor blemishes such as a slow load up for the huge selection of online slots to choose from. And the Support Live Chat is bot driven, it isn’t actually real customised service. And, unfortunately, US players are NOT accepted, and cryptocurrencies are not part of their payment methods.

Having said that, this casino is really good. Give it a go, and start mixing your potions for slots and casino game action!